Privacy Policy
At Study Capsule, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase study materials, or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you access or purchase from Study Capsule, we may collect the following types of information:
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Personal Information: Your name, email address, phone number, billing details, and other information provided during sign-up or checkout.
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Payment Information: Transaction details such as payment method, amount, and order history (processed securely through third-party payment gateways – we do not store your full card/bank details).
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Usage Information: Data on how you use our website, such as pages visited, downloads accessed, device type, browser, and IP address.
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Communication Information: Any messages, queries, or feedback shared with us through email, contact forms, or customer support.
2. How We Use Your Information
We use your information for the following purposes:
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To process your orders and deliver digital study materials.
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To send you order confirmations, download links, and updates related to your purchase.
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To provide customer support and resolve any technical issues.
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To improve our website, products, and services based on user behavior and feedback.
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To share important updates, new product launches, offers, and promotions (only if you opt-in).
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To comply with legal obligations and prevent fraud.
3. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Our website uses SSL encryption and secure payment gateways to ensure safe transactions.
However, please note that no method of online data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing of Information
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We do not sell, trade, or rent your personal information to third parties.
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We may share limited information with trusted third-party service providers (e.g., payment processors, email service providers) strictly for order processing and customer communication.
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We may disclose your information if required by law, court order, or to protect the rights and safety of Study Capsule, our users, or the public.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
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Enhance your browsing experience.
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Remember your preferences and login details.
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Analyze website traffic and usage for improvements.
You can disable cookies through your browser settings, but some features of the website may not function properly without them.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes mentioned in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
7. Your Rights
As a user, you have the right to:
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Access, update, or correct your personal information.
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Request deletion of your personal data (subject to legal and transactional obligations).
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Opt-out of promotional emails or marketing communications.
To exercise these rights, please contact us at info@studycapsule.in.
8. Children’s Privacy
Study Capsule does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that such data has been collected, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updated policies will always be posted on this page with the “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out:
📞 Phone: +91 9557207984
📧 Email: info@studycapsule.in
📍 Address: Phool Bagh Colony, Meerut – 250001
